Message Retention

To help keep mailbox sizes manageable over time, our email server will auto-clean some folders:

  • Messages in the “Junk E-Mail” folder are kept for 30 days.
  • Messages in the “Deleted Items” folder are kept for 30 days.

These settings can be adjusted to your preference within the webmail interface, or upon request. To further manage mailbox usage, messages in the “Sent Items” folder can be kept for 60 days, upon request.

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